If you would like to update your communication preferences to stop or start receiving marketing communications, follow these steps:
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Go to the Account Menu on your account.
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Select 'My Account'.
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Select Preferences.
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Select 'Yes' or 'No' for the following contact methods:
SMS
Email
Requests to opt out of all communication
Please note that while you can opt out of marketing communications, we reserve the right to contact you regarding important issues related to your account. It is not possible to set your account to ensure you are never contacted, as we may need to reach out if there is an issue with a bet you have placed.
Managing notifications for the bet365 app
To update your communication preferences for the bet365 App on your mobile or tablet, adjust the app's notification settings on your device by following the steps below:
Android:
iOS:
Important Tip
Please note disabling app notifications means you can no longer receive alerts for various features within the app.
This includes:
Winning Bets
Event Alerts
